Cancellations made at least 48 hours before the scheduled pooja/yatra date are eligible for a full refund,
minus any payment gateway charges. Cancellations within 48 hours of the scheduled date are eligible for a
50% refund. Pooja kit orders can be cancelled before dispatch for a full refund; once dispatched, standard
return policies apply. Refunds are processed within 5-7 business days to the original payment method.
For any refund request, please contact us on WhatsApp with your booking reference.
Terms & Conditions
By booking a service on SatyaKarm, you agree to provide accurate information for the ritual/booking.
Pooja timings are subject to availability of pandits and may be adjusted with prior notice. Tirth Yatra
packages are subject to weather, road, and local administrative conditions beyond our control; itinerary
changes may be made for safety reasons. Pooja kit contents are as listed on the product page and may vary
slightly by availability. SatyaKarm is a facilitator connecting devotees with verified service
providers and is not liable for events beyond its reasonable control.
